How do I pull an error log if I encounter a bug?

Modified on Tue, 25 Jun at 10:02 PM

TABLE OF CONTENTS


Chrome


  • Press F12 on your keyboard or open the Chrome menu and navigate to More tools > Developer tools



  • Select Console
  • Select the circle with the slash to clear console
  • Recreate the issue within Workflow



  • Right-click in the console area and select Save As to save the log



  • Select Network
  • Right-click and select Save all as HAR with content to save the log



  • Send both of these saved files to our Support Team!


Safari


  • Open Safari Menu and navigate to Preferences > Advanced tab. Toggle the checkbox for Show Develop Menu in Menu Bar



  • Open Develop menu and select Connect Web Inspector



  • Click Console tab and then recreate the issue within Workflow
  • Left click in the Web Inspector panel and CTRL+S to save log



  • Click Network tab and recreate the issue within Workflow
  • Left click in the Web Inspector panel and CTRL+S to save log



  • Send both of these saved files to our Support Team!


Firefox


  • Open the Firefox menu and navigate to Web Developer > Web Console



  • Select the trash icon to clear the console then recreate the issue within Workflow



  • Right click in the console and select Export Visible Messages To > File to save the log



  • Select Network then right click and select Save All As HAR to save the log



  • Send both of these saved files to our Support Team!

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