TABLE OF CONTENTS

• What is Incognito Mode?
• Chrome
• Firefox
• Safari

What is Incognito Mode?

Incognito Mode is a function that prevents web browsers from storing internet history, cookies, and site data. It does not hide activity from the website you visit, your employer, or your internet service provider. Any files you download or bookmarks you create will still be kept.

Incognito Mode is often used as a method of troubleshooting potential bugs within the system. Activating an incognito window disables all active extensions and ignores stored site data within the browser, which helps to determine if your browser may be at fault for unusual behavior within Lytho. If you find that an issue is no longer present when viewing through incognito mode, it is safe to assume your local browser is at the root of the problem. In that case, let us know and we can help walk you through some other ways to help troubleshoot the issue.

Incognito mode may have a different name depending on the browser you are using:

Chrome – Incognito Mode

Firefox – Private Browsing

Safari – Private Browsing

Chrome

Google Support Link - https://support.google.com/chrome/answer/95464

You can open Incognito Mode in Google Chrome on a Mac by selecting the File menu item in the top-left corner of the screen and selecting New Incognito Mode. Alternatively, you can use the Shift + Command + N hotkey.

(Chrome - Mac)

On a PC, you can select the Menu (...) option and select New Incognito Window. Alternatively, you can use the Control + Shift + N hotkey.

(Chrome - PC)

Firefox

Mozilla Support Link - https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history

You can open Private Browsing mode in Mozilla Firefox on a Mac by selecting the File menu item in the top-left corner of the screen and selecting New Private Window. Alternatively, you can use the Shift + Command + P hotkey.

(Firefox - Mac)

On a PC, you can select the Menu option and select New Private Window. Alternatively, you can use the Control + Shift + P hotkey.

(Firefox - PC)

Safari

Apple Support Link - https://support.apple.com/guide/safari/browse-privately-ibrw1069/mac

You can open Private Browsing mode in Apple Safari on a Mac by selecting the File menu item in the top-left corner of the screen and selecting New Private Window. Alternatively, you can use the Shift + Command + N hotkey.

(Safari - Mac)