Stakeholders with permissions to create requests will be able to filter, sort, and create custom views within the Requests workspace. Creating unique views allows for easy access to requests and important information for your organization.
TABLE OF CONTENTS
Viewing Requests
By default the Requests workspace will show the Submitted By Me view, listing your active, submitted requests, ordered by due date. Archived requests are filtered out of this view.
Narrow your results by clicking Filters and selecting from the available filters.
Filters currently in use will display in the filter bar. De-select the options to remove from your view or select Clear to the right to remove all filters.
Change how your view is ordered by clicking Sort and selecting from the sort options. Options will sort in ascending order by default. Click your selection again to reverse the order.
Viewing by Table
In addition to the List view, you also have the option to view requests in Table view. Table views provide more control over what information you see, making it easier to find what you need you need at-a-glance.
Click List and select Table to update your view.
Add or remove columns by clicking Columns and selecting from the dropdown choices.
Sort, resize, and reorder your data by dragging and dropping selected columns.
Saving Custom Views
Save your preferences to return to whenever needed! When adding to a view select Save as New View in the top right.
Saved views are unable to be shared with other users.
Enter a name for your view and click Save As New View.
Any custom view you create will be listed under MY VIEWS to the left of your screen. Select + Add View to create new views from scratch. Drag and drop functionality allows you to re-order your list of custom views however desired.
The actions menu in the top right of your custom view allows you to duplicate your view or delete if no longer needed. If you have a view that you return to daily, select Set as Default View to immediately access when viewing Requests.
Recommended Views
To help get you started creating your own views, we've put together a guide for views we know will be helpful in your day-to-day.
View Name | View Purpose | View Type | Filters | Columns |
Submitted By Me | Keep track of all requests submitted by me | Table | Use Preset filters |
|
Not Yet Accepted | Keep track of all my requests yet to be accepted | Requester Name = Your Name Request Status = Submitted, Declined | ||
In Progress | Keep track of all my requests in progress | Requester Name = Your Name Request Status = Accepted | ||
Completed Requests | Keep track of all my completed requests | Requester Name = Your Name Request Status = Completed |
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